Terms of service

Terms of Service

Welcome to Purple Butterfly Studios (“PBS,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from PBS, you agree to these Terms.

1. General

  • PBS is a Canadian-based jewelry studio offering handcrafted jewelry and related products.

  • We reserve the right to update or change these Terms at any time. Updates will be posted on this page with the revised date.

2. Online Store Terms

  • You must be of legal age in your province or territory, or have parental/guardian consent, to make a purchase.

  • You may not use our products for any illegal or unauthorized purpose.

3. Product Information & Availability

  • Each piece is handcrafted, and variations in color, finish, or design may occur. These variations are part of the unique nature of handmade jewelry.

  • We strive for accuracy in product descriptions and images but cannot guarantee colors or details will appear exactly as on your device.

  • Availability of products may change without notice, and we reserve the right to discontinue items at any time.

4. Pricing & Payments

  • All prices are listed in Canadian dollars (CAD) unless otherwise stated.

  • Taxes and shipping costs are calculated at checkout.

  • We accept major credit cards, PayPal, and other listed payment methods at checkout.

  • We reserve the right to correct pricing errors or cancel orders placed at incorrect prices.

5. Shipping & Delivery

  • Orders are shipped from British Columbia, Canada.

  • Delivery times are estimates and may vary depending on destination and carrier delays.

  • PBS is not responsible for lost or delayed shipments once handed to the carrier, but we will do our best to help resolve issues.

6. Returns & Refunds

  • Returns and exchanges are governed by our Refund & Return Policy.

  • Earrings and custom pieces are final sale unless defective.

  • Please review our full Refund Policy.

7. Intellectual Property

  • All content on our website, including images, designs, text, and logos, is the property of PBS and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

  • PBS shall not be liable for any damages arising from the use or misuse of our products, including but not limited to allergic reactions or improper handling.

  • To the fullest extent permitted by law, our liability shall not exceed the purchase price of the product in question.

9. Privacy

  • Your personal information is collected and used in accordance with our Privacy Policy.

10. Governing Law

  • These Terms are governed by the laws of the Province of British Columbia, Canada.

11. Contact Information

  • If you have any questions about these Terms, please contact us at purplebutterflystudios@gmail.com.